- Full-Time, Permanent
- 37.5 hours per week
- Competitive base salary of $53,000 - $55,000 annually
Who We Are
The GVFB provides assistance to approximately 16,000 people monthly across Vancouver, Burnaby, New Westminster and the North Shore. We also provide food support to more than 130 community agencies such as housing agencies, women and children’s shelters, transition homes and after school programs, which in turn provide hot meals and snacks to thousands of people each week, including people who are unhoused.
Our mission is providing healthy food to those in need. Our vision is to create healthy communities through fair and effective food systems. Currently, the GVFB receives, purchases, and distributes 8 M lbs of food each year.
The GVFB is a proud winner of BC’s Top Employers 2023!
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.
What We Offer
We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.
This is a full-time, permanent position, with the opportunity to learn and grow. The successful candidate can expect a competitive base salary of $53,000 – $55,000 annually, depending on experience.
Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched up to 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.
Career and personal development are at the forefront of the GVFB’s culture. After three months of employment, employees have access to $1,500 towards professional development, half of which can be utilized towards wellness initiatives!
Come and enjoy working in an inclusive, award-winning workplace!
Position Overview
The Database Coordinator works closely with the Database Specialist and reports to the Development Manager, performing administrative duties that support the fundraising efforts of the GVFB. The ideal candidate is proficient with Excel and has a combination of training, education, and/or experience in fundraising and donor relations.
Key Responsibilities
- Provides general assistance to the Development, Communications, and Community Engagement teams and provides a consistently high standard of donor service and care by addressing donor inquiries through phone calls and emails.
- Enters monetary and in-kind donations received by the GVFB using Raiser’s Edge and other fundraising CRM systems.
- Responsible for processing monthly PAD and credit card donations, importing online donations, issuing and mailing tax receipts, and running campaign and constituent reports as requested.
- Assists the Development team by making reactivation calls and managing the mailing of Impact Reports, acknowledgement letters, and donor welcome packages.
- Attends departmental meetings, records meeting minutes, and maintains the electronic and paper trails of important policies and procedures.
- Supports the Development team with prospect research and data collection.
- Completes other duties as assigned by the Development Manager.
Personal Attributes and Core Skills
- Strong attention to detail, excellent organizational skills, and a demonstrated ability to manage competing priorities, and work well under time-sensitive deadlines.
- Excellent communication, interpersonal, and customer service skills.
- Ability to build and maintain internal and external relationships, work in a team environment, and build trust.
- Sense of humour, honesty, and compassion.
- A flexible, collaborative, and proactive work ethic.
- Self-starter, hands-on, adaptable, and able to work effectively in a fast-paced environment with minimal direction.
Qualifications and Experience
- Experience with data entry and/or use of CRM systems, such as Raiser’s Edge.
- Highly skilled in MS Office Suite, especially Excel.
- Proven experience in non-profit organization an asset.
We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!
Notes
Due to high volume applications, only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.
A criminal record check for working with vulnerable sectors is required upon hiring.
