The Greater Vancouver Food Bank offer clients a choice of up to 13 grocery items every week, as a 2 – 3 day food supplement. The amount of food you receive is based on the number of people in your household. The menu of food available changes weekly, and includes a selection of fruits, vegetables, bread, yogurt, canned beans, soups and stews, canned fish and chicken, pasta, sauces, canned fruits, rice, and peanut butter. Milk and eggs are available once per month. We also offer two children’s programs each month: Baby Steps and Preschooler Packs.

 

Once a month we provide:

  • Formula, baby food and cereal for babies up to 2 years of age (week 1)
  • Diapers for children under 3 years of age (week 2)

Once a month we provide:

  • Highly nutritious, age appropriate food for 2 – 5 years old that is high in iron and protein to promote brain and muscle development

 

Respect Policy:

We provide a safe, welcoming and respectful environment, and ask for the same consideration from our clients in their interactions with our staff and volunteers. We believe everyone has the right to:

  • Be treated with patience, understanding, dignity and respect
  • Be treated equally
  • A safe physical and emotional space

Your privacy is important to us. Photos and videos are not allowed at sites without GVFB approval, and consent from clients and volunteers.

 

1. What is the Greater Vancouver Food Bank?

The Greater Vancouver Food Bank (GVFB) is a non-profit organization on a mission to provide healthy food to those in need. Since 1983, we have been distributing food at multiple food distribution locations. We also provide food to approximately 80 community agencies that prepare much needed neighbourhood meal and snack programs. The GVFB is a registered charity and relies on donations from the public and grants to fund our operations. With the COVID-19 pandemic, provincial and federal governments have announced funding to help foodbanks across B.C. and Canada continue providing essential food support to those in need.

2. I’ve never had to rely on the Food Bank before. I’m nervous about going – what can I expect?

We understand that making the decision to come to a Food Bank can be a difficult one. You’re not alone. The GVBF serves 8,500 clients every week, of all ages and walks of life.

Our staff and volunteers work to create a positive, safe, and welcoming environment for our clients. You can expect to be welcomed, treated with patience, understanding, dignity and respect. You will also find that we have incorporated physical distancing and other health and safety practices at our locations to keep you, our staff and volunteers as safe as possible during the COVID-19 crisis. You can expect a safe physical and emotional space.

3. Where and when can I get food?

You can find a detailed schedule at any of our current food distribution locations at: https://foodbank.bc.ca/find-food/locations/

4. What if I can’t get to one of the GVFB’s locations?

The GVFB staff and volunteers are preparing groceries for distribution through neighbourhood houses, churches and other community locations. Contact us for more information about where you can receive a grocery bag.

5. How much food can I access through the GVFB?

The GVFB provides a 2 to 3-day supplement of healthy food for you and everyone in your family. We have specific nutrition programs for babies up to 2 years of age, and for preschoolers aged 2 to 5 years of age.

6. What kind of food is available?

We provide a variety of foods spanning all of the food groups, from dairy (milk, yogurt, cheese) to meats and proteins (eggs, canned fish and poultry and some fresh meats), to canned stews, beans and vegetables, pasta and sauces, and a selection of fresh fruit and vegetables each week.

Once a month, we also provide the following additional items for children:

  • Birth – 24 months —> Baby Steps (formula, baby food, cereal)
  • Birth – 3 years —> Diapers
  • 2 – 5 years —> Preschooler Packs (high protein, high iron foods to support brain and muscle development)

Most of the food we provide requires cooking, but we also provide food to about 80 community agencies that prepare ready-to-eat meals and snacks across the cities we serve. We can provide you with a list of the agencies in your neighbourhood.

7. I’m concerned about being in public places during the COVID-19 pandemic. Is the Food Bank hub a safe place?

We are following the guidance of the health authorities and taking all the precautionary measures to provide a safe and healthy environment for you and for staff and volunteers, so we can continue to provide our services without interruption. We have large food distribution centres to help us all practice physical distancing of 2 metres from each other, while continuing to provide food to our current and growing number of new clients.

If you feel unwell or are in isolation, we ask you to please stay away from Food Bank locations. Anyone who displays symptoms of cold, flu or COVID-19 will not be permitted into any of our centres. These measures protect you and others.

8. How can I get food if I’m unwell and staying at home?

There are several options:

  • A friend can pick up your food for you, just ask us how to set that up.
  • You can also contact us and we will help provide you with information about where you may find food support while you are at home.
  • You can also call bc2-1-1 which is a free, confidential, multilingual service that can connect you to resources including food delivery options, and it’s available 24 hours a day, 7 days a week.
  • You can contact us by telephone at 604-876-3601 or by email at [email protected]

9. What do I need to bring with me to receive food?

Please know you will receive food on your first visit to any of our locations.

If you are an existing client, please bring your client card (if you have lost it, we can print a new one).

To register as a new client, please bring with you picture identification, proof of address (such as a telephone or utility bill), and care cards for all of the dependants living with you.

We are here to help, with healthy food and a welcoming team.

10. I need more food support. What can I do?

If you need more help, please let us know and we will provide you with information about additional food support agencies in your area. We have this information at all of our food distribution locations, including our main office.