• Full-Time, Permanent Position
• 37.5 hours per week, 9.5 hours per days, 4 days per week.
• $45,000 base salary
• Winner of Canada’s Top 100 Employers 2022 and BC’s Top Employer 2021!

Employee benefits

The GVFB is a proud winner of two prestigious awards:

• Canada’s Top 100 Employers 2022 and BC’s Top Employers 2021
• We are also a certified Living Wage Employer

We offer a dependable, structured work/life balance. Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking.

Our competitive benefit plans for this position include; extended healthcare and dental, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP to be matched by the GVFB. Your birthday and two personal days are additional paid days off.

Position overview

Looking for a varied, impactful, rewarding and fun driving role with a twist? As a valued Driver proud to represent the GVFB, you will get to enjoy varied duties where you can combine your love of driving with supporting warehouse operations, all the while making a difference in the community.

Throughout the COVID-19 pandemic, our Drivers have been at the forefront of our operations providing exceptional support to our clients and community agency partners on a daily basis. We have continued to grow this department and are excited to be recruiting for an additional Driver to join this awesome team!

You will be responsible for collecting food from donor locations for delivery to our Distribution sites and general warehouse duties as required. A positive attitude, willingness to learn and solid understanding of our operations is key to being successful in this role.

Qualifications and experience

• Hold a BC Class 5 clean driver’s license;
• Forklift and manual / electric pallet jack experience advantageous;
• Class 3 is advantageous;
• Some commercial or hospitality driving experience an asset; however, willing to train the right person.
• Working knowledge of Microsoft Office suite and the use of smart phone;
• Flexibility around work hours, to include occasional evenings and weekends as required, shifts may be subject to change – to be notified of in advance.
• Experience working or driving for non-profit organizations is advantageous.

• Exposure to ambient temperatures and noisy conditions;
• Proper safety footwear required – to be reimbursed after a successful completion of a three-month probation period;
• Bending and lifting boxes up to 50 lbs on a regular basis.
• Ability to physically operate and handle both a manual and electric pallet jack.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume in a PDF document.

An ICBC report will be request at the interview stage, to include (driver factor report, drivers abstract, commercial driving record if applicable, 5 years insurance and claims history record).

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Join our team, in our vibrant and impressive office and warehouse.
• Full-Time, Permanent Position making a difference to those in your community!
• 5 days per week, 7.5 hours per day, 1 year contract
• $42,900 Annually + 4% vacation

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2022 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP. Your birthday and two personal days are additional paid days off.

Growth opportunities

• Professional Growth – continuous growth and development opportunities.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

The Client Coordinator is responsible for conducting new client registration appointments and account update appointments (both pre-booked and walk-ins) using our internal CMS system. The Client Coordinator may also support other Distribution functions such as taking calls on our main Reception line to answer general inquires and book client registration appointments, as well as providing support to our Distribution Team with the weekly provision of healthy food to those in need across our catchment areas of Vancouver and Burnaby.

Key responsibilities

• Provide a welcoming reception to new and returning clients;
• Communicate effectively with clients via phone, e-mail and in-person ;
• Provide information, assessment and registration for new clients looking to Register with the GVFB either in person or virtually;
• Efficient use of our in-house database and Microsoft Office Suite;
• Provide friendly and efficient client service when answering the GVFB main phone line and booking client appointments;
• Communicate effectively with the Distribution Team, volunteers and all other departments about operational needs, trends, and share ideas regarding procedural improvement opportunities;
• Support the Distribution Team as needed with their duties such as set up and tear down, and all activities related to distributing food to clients daily.

Personal attributes and core skills

• Ability to work with sensitivity and without discrimination with people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
• Engaging, welcoming and helpful in your approach to people and situations;
• Must be a critical thinker who can act on their feet, with the ability to adhere to procedures as needed;
• Exceptional attention to detail;
• Ability to multi-task in a busy client facing environment;
• Flexibility to work at all our locations in Greater Vancouver;
• Team player, willing to go above and beyond to assist others;
• Effective interpersonal communication skills (written/oral), including active listening skills;
• Proven ability to problem-solve and to take responsibility for completing tasks in a timely fashion;
• Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
• Lead by example, coach with patience, and model positive behaviour.

Qualifications and experience

• 2+ years’ experience working in customer service industries
• Proficiency in Cantonese, Mandarin, Farsi or Arabic preferred; or other languages are an asset
• Previous Administrative experience is advantageous
• Strong knowledge of Microsoft Word, Outlook, Excel and PowerPoint

Physical requirements

• Physically fit and possess the ability to lift up to 50 lbs on a consistent basis
• Exposure to ambient temperatures and noisy conditions
• The ability to walk and stand throughout the shift

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest.

The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• This position will suit a self-motivated individual with agile ability to anticipate needs, a keen eye for detail, and the ability to approach each day with a dash of humor. 

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2022 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees are match up to 5% of their contributions. Your birthday and two personal days are additional paid days off.

Growth opportunities

• Professional Growth – $1,500 to spend towards professional development courses.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.
• Flexible remote schedule – work 1 to 2 days remote and 3 to 4 days in office.

Key responsibilities

• Supports all GVFB departments to ensure documents are formatted and presented consistently on brand;
• Manages the procurement of office supplies and business cards for the broader GVFB team and relationships with external service providers;
• Point person for general office equipment management (photocopiers, postage machine, shredders, etc.)
• Prepares expenses for both the CEO and COO; arranges meetings and celebrations related to people, space, food & beverage requirements;
• Creating and formatting multiple document type and graphics related to GVFB programs i.e. funding proposals, presentations, announcements, communications for clients as well as internal departments adn initiatives;
• Attend and organize board and committee meetings (quarterly) and AGM (annually) to include the preparation and distribution of documents, meeting minutes and presentation;
• Maintaining a list of and following up as necessary on the status of action items arising from Board or committee meetings;
• Maintaining an up-to-date list of Board and Board committee members, their appointment dates and terms;
• Creating and maintaining an up-to-date board planning calendar outlining matters to be on the Board’s agenda over the course of a year;
• Collaborating with the Board and CEO to ensure the GVFBS remains compliant with its charitable registration and annual reporting obligations under relevant laws;
• Provide administrative support all GVFB departments and ensures proper branding/formatting;
• Maintain confidential information for the business, team and leadership and ensure information is handled appropriately;
• Track and help drive completion of key deliverables and follow up on outstanding items;
• Keep the company templates up-to-date and promote their use across the GVFB;
• Responsible for all new GVFB Society memberships by vetting and forwarding information on to the CEO and then Board for approval; after approved sending out welcome emails.

Personal attributes and core skills

• High level of initiative and internal service orientation
• Adaptable and flexible with their time and schedule
• Meticulous attention to detail and highly organized able to multi-task, manage and prioritize work
• Strong work ethic, diplomacy, sound judgment & decision making;
• Demonstrates professionalism, tact and discretion in preparing, disclosing and handling information of confidential and/or sensitive nature;
• Tracks and helps drive completion of key deliverables including follow up on outstanding items;
• Strong writing, communication, and interpersonal skills;
• Excels under pressure and can maintain a calm demeanor at all times;
• Able to thrive in a dynamic environment and work independently with minimal guidance and supervision;
• A quick learner – able to learn about the company (people and departments) quickly and accurately;
• Provide support through answering questions and requests for help from various members within the organization throughout the day on a variety of topics;
• Willingness to roll up your sleeves in order to accomplish all necessary tasks.

Qualifications and experience

• Advanced level of proficiency with Microsoft Office suite and technically savvy to quickly learn other programs as needed;
• Experience managing Board Portals such as DiliTrust;
• 2 to 5 years of related administrative experience, including experience supporting senior management/executive level roles;
• Experience working in non-profit organizations an asset.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest.

The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.