• Winner of Canada’s Top 100 Employers 2021!
• If you are someone who loves connecting with the community, we would love to hear from you! 
• Cantonese, Mandarin and other languages highly sought after.
• $42,900 annual salary.

Employee benefits

The GVFB is a proud winner of Canada’s Top 100 Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Position overview

Our Distribution department is recruiting for community focused individuals who are looking to make a difference and provide an exceptional level of service to our clients. The Front-line Client Coordinator is someone willing to go above and beyond in support of their community.

Suitable candidates will have the flexibility and drive to be involved in multiple aspects of our weekly distribution of healthy food to those in need across our catchment areas of Vancouver, Burnaby and New Westminster.

Key responsibilities

• Provide onsite support for staff, volunteers and community site partners;
• Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
• Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
• Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
• Administration and data entry involving our in-house database and Microsoft Office Suite;
• Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
• Ensuring the distribution site is clean and well maintained at all times;
• Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

• Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
• Engaging, welcoming and helpful in your approach to dealing with people and situations;
• Must be a critical thinker, who can act on their feet;
• Exceptional attention to detail;
• Aptitude to learn;
• Ability to multi-task in a busy client facing environment;
• Flexibility to work at all of our locations in Greater Vancouver;
• Team player, willing to go above and beyond to assist others;
• Effective interpersonal communication skills (written/oral), including active listening skills;
• Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
• Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
• Lead by example, coach with patience, and model positive behavior.

Qualifications and experience

• 2+ years’ experience working in customer service roles;
• Verbal and written proficiency in Cantonese or Mandarin preferred; other languages are an asset;
• Previous experience working in the hospitality industry is very advantageous;
• Working experience of using Microsoft Word and Outlook;
• Public speaking experience and being comfortable speaking in front of small groups.

Physical requirements

• Physically fit and have the ability to lift up to 50lbs on a consistent basis;
• Exposure to ambient temperatures and noisy conditions;
• The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Winner of Canada’s Top 100 Employers 2021!
• Do you want to make a difference in your community?
• Full Time Permanent role / 5 days a week (flexible to work Saturdays and evenings as required)
• $39,000 annual salary

Employee benefits

The GVFB is a proud winner of Canada’s Top 100 Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Growth opportunities

• Professional Growth – mentoring, professional development courses and conferences.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

The Volunteer Lead – Food Sort supervises large corporate groups and daily regular volunteers in all functional areas of Food Sort within the warehouse. They are responsible for overseeing fresh, dry and frozen food sort. This also includes outbound fulfillment areas such as our Winston Distribution and Community Partner Agencies distribution. Utilizing our increased storage capacity and efficient Food Sort space, they provide an essential service to our clients. Flexibility around work hours is important, to include evenings and Saturdays as required, shifts may be subject to change.

Key responsibilities

• Manage, assign and review work for volunteers engaged in Food Sort functional areas;
• Ensure functional areas are kept clean, tidy and organized at all times;
• Provide input and expertise for implementation of the fresh, dry, frozen food  and basic pantry manuals, update annually or as directed;
• With direction from the Operations Manager be accountable and responsible in areas including Fresh and Dry Sort, outbound area fulfillment, Front of House, Agency Cooler, Freezer, bulk shelves, Winston St. Market and kitchen equipment shelves;
• Ensure fresh food is allocated appropriately;
• Ensure signage and organization off all fulfillment areas and allotments for clients and agency partners;
• Schedule appropriate timing for restocking of fulfillment areas based on Operations data specialist;
• Post and update all CFIA (Canadian Food Inspection Agency) recalls appropriate to BC and class 1-2 recalls excluding allergies;
• Organize program and project areas making sure stock levels or needs are communicated to Warehouse, Operations Manager and supporting staff;
• Purchase and manage all supplies needed in the Food Sort Functional areas;
• Communicate corporate group bookings with our Human Resources, Development Department and CEO;
• Use volunteer management software ‘Better Impact’ to book and manage corporate group volunteers; Promote further engagement with the GVFB volunteer base;
• Communicate daily with volunteers and staff via e-mail, slack, phone and text message;
• Conduct orientation/training for groups of up to 30 volunteers.

Personal attributes and core skills

• Able to communicate effectively with all levels of operation and staff;
• Strong time management skills, be able to prioritize a busy workload;
• Excellent communications skills, written and verbal;
• Proven team building skills, be able to provide direction to others;
• Strong conflict resolution skills and diplomacy;
• Comfortable in speaking in front of and leading groups of up to 30 people.

Qualifications and experience

• Experience working in a high-volume, fast-paced environment;
• Previous experience in warehouse environments advantageous;
• Experience using industrial fork lift/pallet jack in racked warehouse advantageous;
• Working knowledge of Microsoft word and outlook;
• Volunteer leadership experience is an asset;
• Experience with Warehouse Management Systems preferred.

Physical requirements

• Exposure to ambient temperatures and noisy conditions;
• Proper safety footwear required;
• The ability to work in a physically demanding environment, lifting, walking and standing throughout the shift;
• Bending and lifting boxes up to 50 lbs on a regular basis.
• Wearing a face mask or shield throughout the duration of your shift during Covid.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Winner of Canada’s Top 100 Employers 2021!
• Do you want to make a difference in your community?
• 3 month Full-Time Temporary and Casual Positions with the possibility of extension.
• 4 day weekday, 10 hours per day with an occasional evening shift
• $20 p/h + 4% vacation pay

Employee Benefits

The GVFB is a proud winner of Canada’s Top 100 Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive work environment, with excellent Skytrain accessibility and free parking.

Position overview

The GVFB is looking for a Full-Time Temporary and Holiday Drivers who can commit for a two to three month period with a start date of December 1st. The Driver is responsible for collecting food from donor location for delivery to our community distribution sites. A positive attitude and solid understanding of building/filling orders and general warehouse operations is key to being successful in this role.

Key responsibilities

• Operate and drive vans, light/medium trucks to pick up and deliver food products as scheduled;
• Prepare pallets, wrap and weight all completed orders and stage in the allocated areas for delivery;
• Ensure functional areas are kept clean, tidy and organized at all times;
• Receive, unload and put away incoming products into inventory;
• Inspect inbound and outbound shipments for accuracy, defects or damages;
• Ensure all outbound orders are checked, accurate and complete before distribution;
• Ensure all product returns are put away correctly in the warehouse, following internal processes. This includes supplies, waste streams, fresh, dry and frozen product, following all predetermined staging areas;
• Assist and provide training to new employees as required (job duties, internal and external training, safety procedures and policies);
• Perform pre-trip inspection of the vehicle to ensure safety and reliability. Fuel trucks at card-lock locations;
• Report mechanical problems or concerns with Fleet Manager;
• Report inconsistencies with Driver Team Leads or Operations Manager;
• Provide relief to other food bank drivers as required. Assist in other areas of the warehouse as required;
• Organize food in the vans or light trucks to maximize efficiency and load distribution;
• Regular Warehouse week cleaning of all vehicles.

Personal attributes and core skills

• Communicate effectively with staff at all levels of the organization;
• Excellent communications skills, written and verbal;
• Excellent time management skills.

Qualifications and experience

• Must have a BC Class 5 or 3 clean driving license;
• 3+ years clean driving experience with commercial vehicles;
• Working knowledge of Microsoft Office suite;
• Flexibility around work hours, to include evenings and weekends as required, shifts may be subject to change.
• Experience working or driving for non-profit organizations is advantageous.

Physical requirements

• Exposure to ambient temperatures and noisy conditions;
• Proper safety footwear required;
• The ability to walk and stand throughout the shift;
• Bending and lifting boxes up to 50 lbs on a regular basis.

We are actively recruiting for this position for a December 1^st start date and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document indicating your preference for a Full-Time Temporary or Holiday position.

An ICBC report will be requested at the interview stage, to include (driver factor report, drivers abstract, commercial driving record if applicable, 5 years insurance and claims history record).

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.