• Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
• If you are someone who loves connecting with the community, we would love to hear from you! 
• Cantonese, Mandarin and other languages highly sought after.
• $42,900 annual salary.

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!  Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Position overview

Our Distribution department is recruiting for community focused individuals who are looking to make a difference and provide an exceptional level of service to our clients. The Front-line Client Coordinator is someone willing to go above and beyond in support of their community.

Suitable candidates will have the flexibility and drive to be involved in multiple aspects of our weekly distribution of healthy food to those in need across our catchment areas of Vancouver, Burnaby and New Westminster.

Key responsibilities

• Provide onsite support for staff, volunteers and community site partners;
• Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
• Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
• Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
• Administration and data entry involving our in-house database and Microsoft Office Suite;
• Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
• Ensuring the distribution site is clean and well maintained at all times;
• Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

• Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
• Engaging, welcoming and helpful in your approach to dealing with people and situations;
• Must be a critical thinker, who can act on their feet;
• Exceptional attention to detail;
• Aptitude to learn;
• Ability to multi-task in a busy client facing environment;
• Flexibility to work at all of our locations in Greater Vancouver;
• Team player, willing to go above and beyond to assist others;
• Effective interpersonal communication skills (written/oral), including active listening skills;
• Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
• Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
• Lead by example, coach with patience, and model positive behavior.

Qualifications and experience

• 2+ years’ experience working in customer service roles;
• Verbal and written proficiency in Cantonese or Mandarin preferred; other languages are an asset;
• Previous experience working in the hospitality industry is very advantageous;
• Working experience of using Microsoft Word and Outlook;
• Public speaking experience and being comfortable speaking in front of small groups.

Physical requirements

• Physically fit and have the ability to lift up to 50lbs on a consistent basis;
• Exposure to ambient temperatures and noisy conditions;
• The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
• Do you want to make a difference in your community?
• Join our team, in our vibrant and impressive office and warehouse.
• Full-Time, Permanent Position – Monday – Friday 8:30AM – 4:30PM

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Growth opportunities

• Professional Growth – mentoring, professional development courses and conferences.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.

Position overview 

Provide administrative support to the CEO and COO focused mainly around creating and formatting multiple document types and graphics from new GVFB programs to funding proposals, some presentations, as well as multiple announcements/ communications for clients related to Distribution. Prepare expenses for the CEO and COO, and arrange for any meeting or celebration related food/beverage requirements. Manage the procurement of office supplies and business cards for the broader GVFB team, managing relationships with external printers/suppliers. Point person for general office equipment management (photocopiers, postage machine, shredders). Also, support all GVFB departments by ensuring documents are consistently branded and formatted, and with any potential administrative support they may need.

Key responsibilities 

• Board meeting (quarterly) and AGM (annually) preparation of documents and presentations
• Provide administrative support all GVFB departments and ensure proper branding/formatting
• Keep the company templates up-to-date and promote their use across the GVFB
• Responsible for all new GVFB Society memberships by vetting and forwarding information on to the CEO and then Board for approval; after approved sending out welcome emails
• Responsible for ordering office supplies
• Help design and produce multiple external facing materials (client, donor, general public)
• Format/design letters, documents, PowerPoint presentations

 Personal attributes and core skills

• Meticulous attention to detail
• Strong work ethic
• Ability to multi-task and manage multiple projects/assignments at once
• Excellent organizational skills
• Ability to deal with continuous questions and requests for help from people throughout the day on various topics

Qualifications and experience

• Proficiency with Microsoft Word, Outlook and PowerPoint
• Ownership of external facing documents (quality, branding, format)
• Creative design of presentations, communications

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employer 2021!
• Do you want to make a difference in your community? 
• Join our team, in our vibrant and impressive office and warehouse. 
• Full-Time, Permanent Position – Monday to Friday 8:00AM – 4:00PM 

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include; healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Growth opportunities

• Professional Growth – mentoring, professional development courses and conferences.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

The Greater Vancouver Food Bank’s (GVFB’s) Community Agency Department provides food to Agency partners on a weekly basis. The support provided is designed to meet the needs of a variety of programs, from small scale food banks serving up to 450 people to monthly community kitchens with 6 participants. Our Community Agency Partners (CAPs) include housing agencies, neighborhood houses, community kitchen groups, after school programs, transition houses, First Nations centres, and many others.

The Community Administrative Assistant supports the Community Agency Department with daily administrative tasks such as scheduling pickups and deliveries, communications with partners and stakeholders, data entry, issuing in-kind receipts, processing orders for several Agency programs (including regular orders, special requests, and kitchen equipment) and assisting with monthly reports, projects and research.

Key responsibilities

• Oversee the Agency department email for daily communication and updates;
• Maintain and update Agency department files including partner documents and tracking spreadsheets (agency database);
• Update agency department manual as needed;
• Work with finance team to process monthly delivery invoicing;
• Process weekly orders and schedule deliveries and pick-ups;
• Clearly and in a timely manner communicate Agency Partner changes and requests with GVFB staff in other departments;
• Assist with Agency Partner surveys and reports;
• Assist with Agency pick-ups as needed;
• Attend virtual and in-person visits to community agency partners (CAP’s);
• Liaise with the Volunteer Coordinator to oversee the Agency department volunteer schedule;
• Assist monthly data reviews for agency program orders;
• Oversee necessary printing, signage and other office needs as assigned.

Personal attributes and core skills

• Ability to work with a diverse community in a manner that meets the organizational values;
• Highly focused, detailed oriented with excellent organizational skills;
• Adept at time management and planning, with the ability to prioritize and multitask within a fast-paced, rapidly changing environment;
• A high degree of accuracy and attention to detail, e.g. with database maintenance;
• Strong work ethic, able to exercise initiative and not afraid to “roll up your sleeves”!
• Deal constructively with challenges and consistently provide a solution-focused approach;
• Possess strong communication, interpersonal skills (both written and oral);
• A quick learner – gain an understanding of Community Agencies and behind the scenes processes accurately and in a timely manner;
• Friendly, supportive, authentic and collaborative team player that demonstrates a thoughtful and positive attitude.

Qualifications and experience

• Post-secondary education or work experience in social work, community development and / or food systems/security is advantageous;
• 1 – 2 years’ of working experience in data entry or other related administrative environments;
• 1 + years’ experience working in volunteer focused environment; ;
• Strong working knowledge of Microsoft Office Suite (Word, Outlook, Excel and PowerPoint);
• Familiarity with non-profit organizations is ideal.

Physical Requirements

• Exposure to ambient temperatures and noisy conditions;
• The ability to walk and stand intermittently;
• Physically fit and have the ability to bend and lift boxes up to 50 lbs;
• Some local travel.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

• Winner of Canada’s Top 100 employers 2021 and BC’s Tope Employers 2021! 
• Do you want to make a different in your community?
• Join our team, in our vibrant and impressive office and warehouse. 
• Full-Time, Permanent Position – Monday to Friday, 8:00AM – 4:00PM. 

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include; healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Growth opportunities

• Professional Growth – mentoring, professional development courses and conferences.
• Financial Growth – competitive salary and excellent perks.
• Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

The Community Events Coordinator is responsible for overseeing all aspects of current and upcoming events, third party events, and food drives. A proven track record, the ability to develop and maintain strong relationships with a large number of internal and external stakeholders and the ability to engage and inspire individuals from diverse backgrounds is key to being successful in this role. You are a team player with an aptitude to learn, a willingness to contribute, and a passion for making a difference in the community.

Key responsibilities

• Applies event management principles and processes to manage the full activity cycle of events ensuring high standards for all events are met;
• Maintains regular, strategic communication with stakeholders (staff, volunteers, donors, community liaisons, etc.) as appropriate;
• Utilizes strong administrative and computer skills to complete all administrative and data management tasks associated with event management on a timely basis;
• Liaises with internal communications staff and external stakeholders, including staff in partners organizations, community leaders, volunteers, etc. to ensure effective promotion of events;
• Establishes and provides support to staff and volunteers, as required, to ensure success of events (e.g., general guidance and support, materials, timelines, processing donations, packaging of food donations, etc.);
• Creates event analysis reports within two weeks following each event including event revenues and expenses breakdowns;
• Ensures all relevant event stakeholders are thanked and recognized in an appropriate and timely fashion post event, as determined by any relevant agreements;
• Reviews and responds to third party event and food drive applications in a timely manner;
• Ensures safe handling of all monies and ensures adequate training is provided for volunteers handling money;
• Prepares & communicates volunteer requirements and recruitment information for all event-related volunteer positions to the Community Events & Engagement Manager 8 weeks’ pre-event;
• Creates and manages an annual events calendar detailing all event and food drive activities;
• Provides weekly updates on upcoming events to the Community Engagement Manager and supporting team;
• Oversees temporary support staff during peak holiday season who assist with event planning and food drives;
• Ensures that food drive information is accurately entered into the donor database and filing system in a timely manner;
• Works with the transportation team to ensure drop-offs and pick-ups of materials and food are done in a timely manner;
• Treats all staff, volunteers and stakeholders with dignity, respect and is consistent in words and actions.

Personal attributes and core skills

• Outstanding organizational skills and the ability to handle multiple projects simultaneously;
• Strong interpersonal skills and communication skills both oral and written;
• Ability to work independently or as an effective team member;
• Familiarity with Social Media channels;
• The ability to conduct oneself professionally in all communications and interactions;
• Proficiency in databases (The Raiser’s Edge) a plus.

Qualifications and experience

• Post-secondary education in events management, fundraising, communications, public relations, or equivalent; and/or equivalent combination of training and professional experience;
• 2-3+ years’ experience in events planning;
• Experience working with and supervising volunteers;
• Proficiency with Microsoft Office suite;
• Clean Class 5 BC Driver’s license.

Physical requirements

• Some responsibilities are carried out in either indoor or outdoor environments;
• Working under a high degree of pressure on the day of events;
• Be comfortable working in all weather conditions;
• Being on your feet for the majority of scheduled Events;
• Bending and lifting boxes up to 40 lbs on a regular basis at Events; setting up/ dismantling equipment, etc.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.