Comprehensive Health Plan

The health and well-being of our team are important. We provide full and part-time permanent employees with extended health, dental, vision, life & accident insurance coverage.

Registered Retirement Savings Plan

We provide full and part-time permanent employees with the option to enrol in our Group RRSP matching plan.

Learning and Professional Development

We support the career growth of our team. Full and part-time permanent employees are provided with a yearly allowance to use for professional development training and courses.

Vacation

Time off from work increases productivity and creativity! Permanent full-time employees receive 3-weeks’ vacation. This increases after 3 years of continuous employment. You'll also get your birthday off with pay and an additional paid personal day!

Canada's Top 100 Employers

We are proud to announce that our benefits, culture and work environment we offer our employees have been rewarded for its excellence.

Well-Being Resources

Our employees have confidential access to an employee and family assistance program that provides support with mental, physical, social and financial well-being.

Front-Line Client Coordinator x 3

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
  • If you are someone who loves connecting with the community, we would love to hear from you! 
  • Cantonese, Mandarin and other languages highly sought after.
  • $42,900 annual salary.

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!  Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Position overview

Our Distribution department is recruiting for community focused individuals who are looking to make a difference and provide an exceptional level of service to our clients. The Front-line Client Coordinator is someone willing to go above and beyond in support of their community.

Suitable candidates will have the flexibility and drive to be involved in multiple aspects of our weekly distribution of healthy food to those in need across our catchment areas of Vancouver, Burnaby and New Westminster.

Key responsibilities

  • Provide onsite support for staff, volunteers and community site partners;
  • Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
  • Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
  • Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
  • Administration and data entry involving our in-house database and Microsoft Office Suite;
  • Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
  • Ensuring the distribution site is clean and well maintained at all times;
  • Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
  • Engaging, welcoming and helpful in your approach to dealing with people and situations;
  • Must be a critical thinker, who can act on their feet;
  • Exceptional attention to detail;
  • Aptitude to learn;
  • Ability to multi-task in a busy client facing environment;
  • Flexibility to work at all of our locations in Greater Vancouver;
  • Team player, willing to go above and beyond to assist others;
  • Effective interpersonal communication skills (written/oral), including active listening skills;
  • Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
  • Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
  • Lead by example, coach with patience, and model positive behavior.

Qualifications and experience

  • 2+ years’ experience working in customer service roles;
  • Verbal and written proficiency in Cantonese or Mandarin preferred; other languages are an asset;
  • Previous experience working in the hospitality industry is very advantageous;
  • Working experience of using Microsoft Word and Outlook;
  • Public speaking experience and being comfortable speaking in front of small groups.

Physical requirements

  • Physically fit and have the ability to lift up to 50lbs on a consistent basis;
  • Exposure to ambient temperatures and noisy conditions;
  • The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Part-Time Client Coordinator x 2

 

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
  • Are you someone who loves connecting with the community, we would love to hear from you!
  • Do you speak Cantonese, Mandarin, Farsi, Arabic or any other languages?
  • Part-Time, 12 Month Contract (Mondays 8:30AM -4:30PM & Tuesday/ Wednesday 10:00AM – 6:00PM)
  • $22 per hour + 4% Vacation Pay

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!  Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking.

Growth opportunities

  • Professional Growth – mentoring, professional development courses and conferences.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

Our Distribution department is recruiting for community focused individuals who are looking to make a difference and provide an exceptional level of service to our clients. The Part-Time Client Coordinator will be responsible for the organization, booking of appointments and registration of our clients using our internal CMS system. The Part-Time Client Coordinator is someone who possess exceptional verbal and written communications skills and is comfortable using basic computer programs or applications.

Suitable candidates will have the flexibility and drive to be involved in the registration of clients at our weekly distribution sites across our catchment areas of Vancouver, Burnaby, North Vancouver and New Westminster.

Key responsibilities

  • Provide onsite support for staff, volunteers and community site partners;
  • Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
  • Communicate to the corresponding departments regarding issues and incidents (eg. volunteers, menu, health and safety);
  • Provide strong customer service and support to Clients looking to Register
  • Communicate effectively with clients via phone, e-mail or in-person
  • Organize to ensure effective booking of registration appointments
  • Administration and data entry involving our in-house database and Microsoft Office Suite;
  • Set up and teardown of distribution sites (eg. Setting up distribution lines, stocking inventory for distribution, cardboard disposal etc.);
  • Ensuring the distribution site is clean and well maintained at all times, following COVID related protocols;
  • Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
  • Engaging, welcoming and helpful in your approach to people and situations;
  • Must be a critical thinker, who can act on their feet;
  • Exceptional attention to detail;
  • Ability to multi-task in a busy client facing environment;
  • Flexibility to work at all of our locations in Greater Vancouver;
  • Team player, willing to go above and beyond to assist others;
  • Effective interpersonal communication skills (written/oral), including active listening skills;Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
  • Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
  • Lead by example, coach with patience, and model positive behaviour

Qualifications and experience

  • 2+ years’ experience working in customer service industries;
  • Proficiency in Cantonese, Mandarin, Farsi or Arabic preferred; or other languages are an asset;
  • Previous Administrative experience is advantageous;
  • Knowledge of Microsoft Word, Outlook, Excel and PowerPoint.

Physical requirements

  • Physically fit and have the ability to lift up to 50lbs on a consistent basis;
  • Exposure to ambient temperatures and noisy conditions;
  • The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Executive Assistant

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
  • Do you want to make a difference in your community?
  • Join our team, in our vibrant and impressive office and warehouse.
  • Full-Time, Permanent Position – Monday – Friday 8:30AM – 4:30PM

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan. Your birthday and a personal day are additional paid days off.

Growth opportunities

  • Professional Growth – mentoring, professional development courses and conferences.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview 

Provide administrative support to the CEO and COO focused mainly around creating and formatting multiple document types and graphics from new GVFB programs to funding proposals, some presentations, as well as multiple announcements/ communications for clients related to Distribution. Prepare expenses for the CEO and COO, and arrange for any meeting or celebration related food/beverage requirements. Manage the procurement of office supplies and business cards for the broader GVFB team, managing relationships with external printers/suppliers. Point person for general office equipment management (photocopiers, postage machine, shredders). Also, support all GVFB departments by ensuring documents are consistently branded and formatted, and with any potential administrative support they may need.

Key responsibilities 

  • Board meeting (quarterly) and AGM (annually) preparation of documents and presentations
  • Provide administrative support all GVFB departments and ensure proper branding/formatting
  • Keep the company templates up-to-date and promote their use across the GVFB
  • Responsible for all new GVFB Society memberships by vetting and forwarding information on to the CEO and then Board for approval; after approved sending out welcome emails
  • Responsible for ordering office supplies
  • Help design and produce multiple external facing materials (client, donor, general public)
  • Format/design letters, documents, PowerPoint presentations

 Personal attributes and core skills

  • Meticulous attention to detail
  • Strong work ethic
  • Ability to multi-task and manage multiple projects/assignments at once
  • Excellent organizational skills
  • Ability to deal with continuous questions and requests for help from people throughout the day on various topics

Qualifications and experience

  • Proficiency with Microsoft Word, Outlook and PowerPoint
  • Ownership of external facing documents (quality, branding, format)
  • Creative design of presentations, communications

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Volunteer Community Safety Officers x 20

VOLUNTEER OPPORTUNITIES – COMMUNITY SAFETY OFFICERS 
 
  • 20 Volunteer positions available 
  • Are you someone who is passionate about volunteering and connecting with the community? We would love to hear from you!
  • Do you have experience working in a client facing, first responder, law enforcement or security role?
  • Do you speak Cantonese, Mandarin, Farsi, Arabic or any other languages in addition to your fluent English?

Volunteer Benefits

Come and enjoy volunteering in an award winning workplace! We provide a fun and collaborative environment, training and the ability to build your professional skillset while giving back to your community.

Position overview

The “volunteer” role of Community Safety Officer is responsible for assisting our Distribution team in ensuring a welcoming, healthy and safe environment at our Distribution locations for all clients, volunteers, staff and community partners.  The Community Safety Officer will provide a physical security presence, access control to the distribution locations as well as the enforcement of GVFB COVID-19 policies and procedures. This also includes acting as a GVFB ‘brand ambassador’ by providing assistance to those visiting the GVFB to resolve questions or concerns.

Key responsibilities

  • Providing a physical security presence, line management and access control to the Burnaby and Vancouver distribution sites;
  • Enforcing GVFB and COVID-19 policies and procedures through an education based approach;
  • Patrolling the property and buildings as required, observing and reporting any safety or security risks to the Distribution Manger;
  • End of shift briefing with the Distribution Manager to discuss any issues or observations that may have arisen that day;
  • Ensuring the area around the Distribution location is free of traffic, direct vehicles and pedestrian traffic to the safest possible route;
  • Assisting with emergency responders, law enforcement and other community partners as needed, attending and providing first aid within your level of knowledge.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ ethnicity, socio-economic positions, ages, religions, genders, physical/ mental health challenges/ disabilities and sexual orientations;
  • Displaying as engaging, welcoming and helpful approach to dealing with people and situations;
  • Effective interpersonal communication skills (written/ oral), including active listening skills;
  • Proven ability to problem solve, think on your feet, process good judgment and decision-making capabilities;
  • Knowledge of and ability to employ conflict resolution and de-escalation skills as needed; and,
  • Remain calm and composed in difficult situations;

Qualifications and experience

  •  Must be 19 years or older;
  • Obtain a clean criminal record check;
  • Ability to attend all training and information sessions required ;
  • Ability to commit to a minimum of two shifts per week with reliability;
  • Verbal and written proficiency in languages beyond English is an asset;
  • 2 + years’ experience working in client facing, first responder, law enforcement or security role an asset; and,
  • CPR + AED, Naloxone and Narcan certification an asset.

Physical requirements

  • Exposure to ambient temperatures and noisy conditions;
  •  Ability to work in a physically demanding environment, walking and standing throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon registering as a volunteer.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.