Comprehensive Health Plan

The health and well-being of our team are important. We provide full and part-time permanent employees with extended health, dental, vision, life & accident insurance coverage.

Registered Retirement Savings Plan

We provide full and part-time permanent employees with the option to enrol in our Group RRSP matching plan.

Learning and Professional Development

We support the career growth of our team. Full and part-time permanent employees are provided with a yearly allowance to use for professional development training and courses.

Vacation

Time off from work increases productivity and creativity! Permanent full-time employees receive 3-weeks’ vacation. This increases after 3 years of continuous employment. You'll also get your birthday off with pay and an additional paid personal day!

Canada's Top 100 Employers

We are proud to announce that our benefits, culture and work environment we offer our employees have been rewarded for its excellence.

Well-Being Resources

Our employees have confidential access to an employee and family assistance program that provides support with mental, physical, social and financial well-being.

Front-Line Client Coordinator 

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
  • If you are someone who loves connecting with the community, we would love to hear from you! 
  • Cantonese, Mandarin and other languages highly sought after.
  • $42,900 annual salary.

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP. Your birthday and two personal day are additional paid days off.

Growth opportunities

  • Professional Growth – $1,500 to spend towards professional development courses.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

Throughout the COVID-19 pandemic our Distribution department has been at the forefront of our distribution operations providing exceptional service to our clients on a daily basis. We have continued to grow this department and are once again excited to be recruiting for an additional Front-Line Client Coordinator to join this awesome team!

This position will suit someone who is community focused, looking to make a difference and who is keen to provide an exception level of service to our clients.

Suitable candidates will have the flexibility and dedication to be involved in multiple aspects of our weekly distribution of providing healthy food to those in need across our catchment areas of Vancouver, Burnaby, North Vancouver and New Westminster.

Key responsibilities

  • Provide onsite support for staff, volunteers and community site partners;
  • Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
  • Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
  • Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
  • Administration and data entry involving our in-house database and Microsoft Office Suite;
  • Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
  • Ensuring the distribution site is clean and well maintained at all times;
  • Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
  • Engaging, welcoming and helpful in your approach to dealing with people and situations;
  • Must be a critical thinker, who can act on their feet;
  • Exceptional attention to detail;
  • Aptitude to learn;
  • Ability to multi-task in a busy client facing environment;
  • Flexibility to work at all of our locations in Greater Vancouver;
  • Team player, willing to go above and beyond to assist others;
  • Effective interpersonal communication skills (written/oral), including active listening skills;
  • Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
  • Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
  • Lead by example, coach with patience, and model positive behavior.

Qualifications and experience

  • 2+ years’ experience working in customer service roles;
  • Verbal and written proficiency in Cantonese or Mandarin preferred; other languages are an asset;
  • Previous experience working in the hospitality industry is very advantageous;
  • Working experience of using Microsoft Word and Outlook;
  • Public speaking experience and being comfortable speaking in front of small groups.

Physical requirements

  • Physically fit and have the ability to lift up to 50lbs on a consistent basis;
  • Exposure to ambient temperatures and noisy conditions;
  • The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

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Volunteer Community Safety Officer

VOLUNTEER OPPORTUNITIES – COMMUNITY SAFETY OFFICER
 
  • 20 Volunteer positions available 
  • Are you someone who is passionate about volunteering and connecting with the community? We would love to hear from you!
  • Do you have experience working in a client facing, first responder, law enforcement or security role?
  • Do you speak Cantonese, Mandarin, Farsi, Arabic or any other languages in addition to your fluent English?

Volunteer Benefits

Come and enjoy volunteering in an award winning workplace! We provide a fun and collaborative environment, training and the ability to build your professional skillset while giving back to your community.

Position overview

The “volunteer” role of Community Safety Officer is responsible for assisting our Distribution team in ensuring a welcoming, healthy and safe environment at our Distribution locations for all clients, volunteers, staff and community partners.  The Community Safety Officer will provide a physical security presence, access control to the distribution locations as well as the enforcement of GVFB COVID-19 policies and procedures. This also includes acting as a GVFB ‘brand ambassador’ by providing assistance to those visiting the GVFB to resolve questions or concerns.

Key responsibilities

  • Providing a physical security presence, line management and access control to the Burnaby and Vancouver distribution sites;
  • Enforcing GVFB and COVID-19 policies and procedures through an education based approach;
  • Patrolling the property and buildings as required, observing and reporting any safety or security risks to the Distribution Manger;
  • End of shift briefing with the Distribution Manager to discuss any issues or observations that may have arisen that day;
  • Ensuring the area around the Distribution location is free of traffic, direct vehicles and pedestrian traffic to the safest possible route;
  • Assisting with emergency responders, law enforcement and other community partners as needed, attending and providing first aid within your level of knowledge.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ ethnicity, socio-economic positions, ages, religions, genders, physical/ mental health challenges/ disabilities and sexual orientations;
  • Displaying as engaging, welcoming and helpful approach to dealing with people and situations;
  • Effective interpersonal communication skills (written/ oral), including active listening skills;
  • Proven ability to problem solve, think on your feet, process good judgment and decision-making capabilities;
  • Knowledge of and ability to employ conflict resolution and de-escalation skills as needed; and,
  • Remain calm and composed in difficult situations;

Qualifications and experience

  •  Must be 19 years or older;
  • Obtain a clean criminal record check;
  • Ability to attend all training and information sessions required ;
  • Ability to commit to a minimum of two shifts per week with reliability;
  • Verbal and written proficiency in languages beyond English is an asset;
  • 2 + years’ experience working in client facing, first responder, law enforcement or security role an asset; and,
  • CPR + AED, Naloxone and Narcan certification an asset.

Physical requirements

  • Exposure to ambient temperatures and noisy conditions;
  •  Ability to work in a physically demanding environment, walking and standing throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

If you are interested in this opportunity please submit your resume and cover letter to [email protected] 

A criminal record check for working with vulnerable sectors is required upon registering as a volunteer.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Driver

  • Full-Time, Permanent Position
  • 5 hours per week, 9.5 hours per day, 4 days per week.
  • $42,900 base salary
  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employer 2021!

Employee benefits

The GVFB is a proud winner of Canada’s Top 100 Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: healthcare/dental/vision, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP to be matched by the GVFB. Your birthday and two personal days are additional paid days off.

Growth opportunities

  • Professional Growth – $1,500 to spend towards professional development courses.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

Looking for a varied, impactful, rewarding and fun driving role with a twist? As a valued Driver proud to represent the GVFB, you will get to enjoy varied duties where you can combine your love of driving with supporting warehouse operations, all the while making a difference in the community.

Throughout the COVID-19 pandemic, our Drivers have been at the forefront of our operations providing exceptional support to our clients and community agency partners on a daily basis. We have continued to grow this department and are excited to be recruiting for an additional Driver to join this awesome team!

You will be responsible for collecting food from donor locations for delivery to our Distribution sites and general warehouse duties as required. A positive attitude, willingness to learn and solid understanding of our operations is key to being successful in this role.

Key responsibilities

  • Operate and drive vans, light/medium trucks to pick up and deliver food products as scheduled;
  • Prepare pallets, wrap and weight all completed orders and stage in the allocated areas for delivery;
  • Ensure functional areas are kept clean, tidy and organized at all times;
  • Receive, unload and put away incoming products into inventory;
  • Inspect inbound and outbound shipments for accuracy, defects or damages;
  • Ensure all outbound orders are checked, accurate and complete before distribution;
  • Ensure all product returns are put away correctly in the warehouse, following internal processes. This includes supplies, waste streams, fresh, dry and frozen product, following all predetermined staging areas;
  • Assist and provide training to new employees as required (job duties, internal and external training, safety procedures and policies);
  • Perform pre-trip inspection of the vehicle to ensure safety and reliability. Fuel trucks at card-lock locations;
  • Report mechanical problems or concerns with Fleet Manager;
  • Report inconsistencies with Driver Team Leads or Operations Manager;
  • Provide relief to other food bank drivers as required.
  • Assist in other areas of the warehouse as required;
  • Organize food in the vans or light trucks to maximize efficiency and load distribution;
  • Regular Warehouse week cleaning of all vehicles.

Personal attributes and core skills

  • The ability to communicate effectively with GVFB staff at all levels;
  • Excellent communication skills, including written and verbal;
  • Strong attention to detail, accuracy, planning and resource allocation skills;
  • Deal constructively with challnges and consistently provide a solution-focused approach;
  • Excellent time management skills.
  • A positive, can do attitude!

Qualifications and experience

  • Hold a BC Class 5 clean driving license;
  • 3+ years clean driving experience with commercial vehicles;
  • Working knowledge of Microsoft Office suite;
  • Flexibility around work hours, to include evenings and weekends as required, shifts may be subject to change.
  • Experience working or driving for non-profit organizations is advantageous.

Physical requirements

  • Exposure to ambient temperatures and noisy conditions;
  • Proper safety footwear required;
  • The ability to walk and stand throughout the shift;
  • Bending and lifting boxes up to 50 lbs on a regular basis.

We are actively recruiting for this position and encourage you to apply now if you are keen on this on this opportunity!

Please submit your resume in a PDF document.

An ICBC report will be requested at the interview stage, to include (driver factor report, drivers abstract, commercial driving record if applicable, 5 years insurance and claims history record).

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

 

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