Comprehensive Health Plan
The health and well-being of our team are important. We provide full and part-time permanent employees with extended health, dental, vision, life & accident insurance coverage.
Registered Retirement Savings Plan
We provide full and part-time permanent employees with the option to enrol in our Group RRSP matching plan.
Learning and Professional Development
We support the career growth of our team. Full and part-time permanent employees are provided with a yearly allowance to use for professional development training and courses.
Vacation
Time off from work increases productivity and creativity! Permanent full-time employees receive 3-weeks’ vacation. This increases after 3 years of continuous employment. You'll also get your birthday off with pay and 2 additional paid personal days!
Canada's Top 100 Employers
We are proud to announce that our benefits, culture and work environment we offer our employees have been rewarded for its excellence.
Well-Being Resources
Our employees have confidential access to an employee and family assistance program that provides support with mental, physical, social and financial well-being.
Philanthropy Officer
- Full-Time, Permanent Position
- Winner of Canada’s Top 100 Employers 2022 and BC’s Top Employer 2022!
- Competitive annual salary, 3-weeks’ vacation, Employer paid extended benefits, 7% RRSP matching and more!
Employee benefits
The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2022 and BC’s Top Employers 2022! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.
Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees are match up to 7% of their contributions. Your birthday and two personal days are additional paid days off.
Growth opportunities
- Professional Growth – $1,500 to spend towards professional development courses.
- Personal Growth– employees can use up to half of their professional development funds towards Wellness initiatives.
- Financial Growth – competitive salary and excellent perks.
Position overview
The Philanthropy Officer plays a leading role in working with our Director of Development and the Development Team to create a comprehensive, long-term strategy for engaging and building relationships with current and emerging mid-level and major donors. They will cultivate relationships with individuals and corporations who have the capacity to give at the $5,000+ level. They will passionately communicate the vision of the GVFB to inform, engage and inspire donors.
Key responsibilities
- Work closely with our Development and Communications staff in advancing the mid-level giving program including opportunities to identify, solicit, cultivate, acknowledge and steward donors at this level;
- Conduct analysis on donors currently giving $1,000+ to identify and qualify those most likely to upgrade as a result of a targeted mid-level approach;
- Leverage multiple channels, as appropriate, in mid-level solicitation and communications, adding new activities as opportunities are identified;
- Review current prospect cohort, modify as appropriate and track and evaluate impact of mid-level approach;
- Provide recognition and ongoing stewardship for donors giving between $1,000 and $10,000;
- Secure engagement opportunities with donors including face to face meetings and tours in order to inform, inspire and elevate giving;
- Manage/track time and activity with a focus on a high level of donor contact and stewardship activity;
- Utilize Raisers Edge to implement a track actions, Moves Management and Pipeline Development process – monitor and report on that process with the Director of Development;
- Occasionally participate in grant applications, written proposals and funding reports back to donors;
- Attend various special events, promotions, community events, serving as a representative for the GVFB.
- Lead the development and tracking of rigorous Moves Management and Pipeline Development processes within Raiser’s Edge and monitor that process with the COO and Development Team.
Prospect research
- Conduct research to identify, analyze and qualify information on potential and current donors, with particular attention paid to matters relating to wealth capacity and philanthropic inclination (LAI);
- Utilize Wisely software to assist with identification of capacity and, in particular, next gift amount potential.
Organization and regulatory compliance
- Maintain a complete and timely record of contacts, proposals, tasks and other details with prospects, donors and other records in Raiser’s Edge;
- Presents regular Raiser’s Edge reports, updates and other information to leadership;
- Adhere to national standards of ethical fundraising, best practices, policies and related guidelines including AFP Code of Ethics, Donor Bill of Rights and best practices.
Personal attributes and core skills
- Excellent problem-solving skills and detail-oriented;
- A self-starter who can work well independently with minimal direction;
- Proven ability to prioritize and manage multiple tasks with hard deadlines;
- Applies an analytic perspective of fundraising and comfortable with analytical tools including RE queries, exports and Excel;
- Superior communication and relationship building skillset that translates into building a philanthropic commitment between constituents and the organization.
Qualifications and experience
- 3+ years of direct experience in fundraising, planned or legacy giving, and/or donor relations or an equivalent combination of education and experience;
- Experience with fundraising software, reporting and databases; Raiser’s Edge experience is an asset;
- Knowledge of national standards of ethical fundraising, best practices, policies and related guidelines;
- Knowledge of emerging issues, trends, programs and opportunities in fundraising locally;
- CRA guidelines and other legislation and/ or regulations pertaining to fundraising and/or non-for-profits.
We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!
A criminal record check for working with vulnerable sectors is required upon hiring.
NOTE:
Due to high volume applications, only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.
Front-Line Client Coordinator
- Full-Time, Permanent Position
- 37.5 hours per week, Tuesday to Saturday!
- Winner of Canada’s Top 100 Employers 2022 and BC’s Top Employer 2021!
- $42,900 annually, 3-weeks’ vacation, Employer paid extended benefits, 7% RRSP matching and more!
About us
The GVFB provides assistance to approximately 11,000 people monthly across Vancouver, Burnaby, New Westminster and the North Shore. We also provide food support to more than 119 community agencies such as housing agencies, women and children’s shelters, transition homes and after school programs, which in turn provide hot meals and snacks to thousands of people each week, including people who are homeless.
Our mission is providing healthy food to those in need. Our vision is to create healthy communities through fair and effective food systems. Currently, the GVFB receives, purchases, and distributes 7.1M lbs of food each year.
Employee benefits
The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2022 and BC’s Top Employers 2022! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.
Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees are match up to 7% of their contributions. Your birthday and two personal days are additional paid days off.
Growth opportunities
- Professional Growth – $1,500 to spend towards professional development courses.
- Personal Growth– employees can use up to half of their professional development funds towards Wellness initiatives.
- Financial Growth – competitive salary and excellent perks.
Position overview
The Front-Line Client Coordinator is involved in multiple aspects of our weekly provision of healthy food to those in need across our catchment areas of Vancouver, Burnaby and New Westminster and North Vancouver. The Distribution team rotates throughout these locations to provide variety, and ensure we continually have fresh eyes on our operation and service.
Key responsibilities
- Provide onsite support for staff, volunteers and community site partners;
- Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
- Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
- Administration and data entry involving our in-house client database, Microsoft Word and Outlook;
- Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
- Ensuring the distribution site is clean and well maintained at all times;
- Ensuring computers and scanners are in proper working order.
Personal attributes and core skills
- Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
- Engaging, welcoming and helpful in your approach to dealing with people and situations;
- Must be a critical thinker, who can act on their feet;
- Exceptional attention to detail;
- Aptitude to learn;
- Ability to multi-task in a busy client facing environment;
- Flexibility to work at all of our locations in Greater Vancouver;
- Team player, willing to go above and beyond to assist others;
- Effective interpersonal communication skills (written/oral), including active listening skills;
- Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
- Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
- Lead by example, coach with patience, and model positive behavior.
Qualifications and experience
- 2+ years’ experience working in customer service roles;
- Verbal and written proficiency in other languages are an asset;
- Previous experience working in the hospitality industry is very advantageous;
- Working experience of using Microsoft Word and Outlook;
- Public speaking experience and being comfortable speaking in front of small groups.
Physical requirements
- Physically fit and have the ability to lift up to 50 lbs on a consistent basis;
- Exposure to ambient temperatures and noisy conditions;
- The ability to walk and stand throughout the shift.
We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!
A criminal record check for working with vulnerable sectors is required upon hiring.
NOTE:
Due to high volume applications, only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.
Part-Time Receptionist
- Part-Time, 12-month contract role with the possibility of becoming permanent
- $22 per hour + 4% vacation pay
- Winner of Canada’s Top 100 Employers 2022 and BC’s Top Employer 2022!
- Competitive benefits to include Employer paid extended benefits, 7% RRSP matching and more!
About us
The GVFB provides assistance to approximately 11,000 people monthly across Vancouver, Burnaby, New Westminster and the North Shore. We also provide food support to more than 119 community agencies such as housing agencies, women and children’s shelters, transition homes and after school programs, which in turn provide hot meals and snacks to thousands of people each week, including people who are homeless.
Our mission is providing healthy food to those in need. Our vision is to create healthy communities through fair and effective food systems. Currently, the GVFB receives, purchases, and distributes 7.1M lbs of food each year.
Employee benefits
The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2022 and BC’s Top Employers 2022! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.
Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees are match up to 7% of their contributions. Your birthday and two personal days are additional paid days off.
Growth opportunities
- Professional Growth – $1,500 to spend towards professional development courses.
- Personal Growth– employees can use up to half of their professional development funds towards Wellness initiatives.
- Financial Growth – competitive salary and excellent perks.
Position Overview
This position will suit a highly motivated individual to support and answer inquires directed to the Greater Vancouver Food Bank (GVFB) through phone and email by supplying information regarding the organization to the general public, donors and clients. Reporting to the Development Manager, this role will ensure that inquiries are answered and directed to the appropriate individuals.
You are passionate about problem-solving and detail-oriented with a drive to provide exceptional customer service.
Key Responsibilities
- Provide onsite reception and administration support for staff, volunteer, donors and clients by receiving, directing and relaying telephone and email messages;
- Communicate information to the corresponding departments and escalate as needed;
- Receive and sort mail and deliveries as needed;
- Provide assessment and book registration and Client Information Update (CIU) appointments for new and existing clients following GVFB policies and procedures;
- Communicate effectively with donors and clients via phone and e-mail;
- Act as a front-line liaison with frequent communication to Distribution regarding client calls and appointments;
- Administration and data entry involving our in-house database, Acuity software, Raiser’s Edge, and Microsoft Office Suite;
Personal attributes and core skill
- Ability to work with sensitivity and without discrimination with people and diverse cultures, races/ ethnicity, socio-economic positions, ages, religions, genders, physical/ mental health challenges/ disabilities and sexual orientations;
- Calm, respectful and helpful in your approach to dealing with people and situations, yet firm in upholding GVFB policies and procedures;
- Knowledge of and ability to employ diffusion and conflict resolution skills as needed;
- Ability to multi-task and adapt in an ever-changing environment;
- Comfortable working independently and taking responsibility to complete tasks in a timely fashion;
- Effective interpersonal communication skills (written/ oral), including active listening skill s and an excellent phone manner;
- Demonstrate good judgment and high level professionalism;
- A reasonable degree of flexibility to provide holiday and vacation coverage based on seasonal and organizational needs.
Qualifications and experience
- 1+ years’ experience working in customer service or administrative roles;
- Verbal and written proficiency in other languages are an asset;
- Previous experience working in a Receptionist, Front-Desk or Call-Centre role is advantageous;
- Working experience using Microsoft Word, Outlook and Google.
We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!
A criminal record check for working with vulnerable sectors is required upon hiring.
NOTE:
Due to high volume applications, only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.