Comprehensive Health Plan

The health and well-being of our team are important. We provide full and part-time permanent employees with extended health, dental, vision, life & accident insurance coverage.

Registered Retirement Savings Plan

We provide full and part-time permanent employees with the option to enrol in our Group RRSP matching plan.

Learning and Professional Development

We support the career growth of our team. Full and part-time permanent employees are provided with a yearly allowance to use for professional development training and courses.

Vacation

Time off from work increases productivity and creativity! Permanent full-time employees receive 3-weeks’ vacation. This increases after 3 years of continuous employment. You'll also get your birthday off with pay and an additional paid personal day!

Canada's Top 100 Employers

We are proud to announce that our benefits, culture and work environment we offer our employees have been rewarded for its excellence.

Well-Being Resources

Our employees have confidential access to an employee and family assistance program that provides support with mental, physical, social and financial well-being.

Front-Line Client Coordinator 

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021!
  • If you are someone who loves connecting with the community, we would love to hear from you! 
  • Cantonese, Mandarin and other languages highly sought after.
  • $42,900 annual salary.

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include: extended healthcare and dental, 3 weeks accrued vacation leave, a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP. Your birthday and a personal day are additional paid days off.

Growth opportunities

  • Professional Growth – $1,500 to spend towards professional development courses.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

Throughout the COVID-19 pandemic our Distribution department has been at the forefront of our distribution operations providing exceptional service to our clients on a daily basis. We have continued to grow this department and are once again excited to be recruiting for an additional Front-Line Client Coordinator to join this awesome team!

This position will suit someone who is community focused, looking to make a difference and who is keen to provide an exception level of service to our clients.

Suitable candidates will have the flexibility and dedication to be involved in multiple aspects of our weekly distribution of providing healthy food to those in need across our catchment areas of Vancouver, Burnaby, North Vancouver and New Westminster.

Key responsibilities

  • Provide onsite support for staff, volunteers and community site partners;
  • Maintaining efficient flow of food distribution to clients; clarifying policies and procedures;
  • Host or attend the onsite volunteer huddle as the staff representative to provide updates on policies, upcoming events, and to hear feedback;
  • Communicate to the corresponding departments regarding issues and incidents (e.g. volunteers, menu, health and safety);
  • Administration and data entry involving our in-house database and Microsoft Office Suite;
  • Setting up distribution sites (e.g. stocking shelves, coolers, etc.);
  • Ensuring the distribution site is clean and well maintained at all times;
  • Ensuring computers and scanners are in proper working order.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
  • Engaging, welcoming and helpful in your approach to dealing with people and situations;
  • Must be a critical thinker, who can act on their feet;
  • Exceptional attention to detail;
  • Aptitude to learn;
  • Ability to multi-task in a busy client facing environment;
  • Flexibility to work at all of our locations in Greater Vancouver;
  • Team player, willing to go above and beyond to assist others;
  • Effective interpersonal communication skills (written/oral), including active listening skills;
  • Proven ability to problem solve and to take responsibility for completing tasks in a timely fashion;
  • Knowledge of and ability to employ conflict resolution and diffusing skills as needed;
  • Lead by example, coach with patience, and model positive behavior.

Qualifications and experience

  • 2+ years’ experience working in customer service roles;
  • Verbal and written proficiency in Cantonese or Mandarin preferred; other languages are an asset;
  • Previous experience working in the hospitality industry is very advantageous;
  • Working experience of using Microsoft Word and Outlook;
  • Public speaking experience and being comfortable speaking in front of small groups.

Physical requirements

  • Physically fit and have the ability to lift up to 50lbs on a consistent basis;
  • Exposure to ambient temperatures and noisy conditions;
  • The ability to walk and stand throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Volunteer Community Safety Officer

VOLUNTEER OPPORTUNITIES – COMMUNITY SAFETY OFFICER
 
  • 20 Volunteer positions available 
  • Are you someone who is passionate about volunteering and connecting with the community? We would love to hear from you!
  • Do you have experience working in a client facing, first responder, law enforcement or security role?
  • Do you speak Cantonese, Mandarin, Farsi, Arabic or any other languages in addition to your fluent English?

Volunteer Benefits

Come and enjoy volunteering in an award winning workplace! We provide a fun and collaborative environment, training and the ability to build your professional skillset while giving back to your community.

Position overview

The “volunteer” role of Community Safety Officer is responsible for assisting our Distribution team in ensuring a welcoming, healthy and safe environment at our Distribution locations for all clients, volunteers, staff and community partners.  The Community Safety Officer will provide a physical security presence, access control to the distribution locations as well as the enforcement of GVFB COVID-19 policies and procedures. This also includes acting as a GVFB ‘brand ambassador’ by providing assistance to those visiting the GVFB to resolve questions or concerns.

Key responsibilities

  • Providing a physical security presence, line management and access control to the Burnaby and Vancouver distribution sites;
  • Enforcing GVFB and COVID-19 policies and procedures through an education based approach;
  • Patrolling the property and buildings as required, observing and reporting any safety or security risks to the Distribution Manger;
  • End of shift briefing with the Distribution Manager to discuss any issues or observations that may have arisen that day;
  • Ensuring the area around the Distribution location is free of traffic, direct vehicles and pedestrian traffic to the safest possible route;
  • Assisting with emergency responders, law enforcement and other community partners as needed, attending and providing first aid within your level of knowledge.

Personal attributes and core skills

  • Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ ethnicity, socio-economic positions, ages, religions, genders, physical/ mental health challenges/ disabilities and sexual orientations;
  • Displaying as engaging, welcoming and helpful approach to dealing with people and situations;
  • Effective interpersonal communication skills (written/ oral), including active listening skills;
  • Proven ability to problem solve, think on your feet, process good judgment and decision-making capabilities;
  • Knowledge of and ability to employ conflict resolution and de-escalation skills as needed; and,
  • Remain calm and composed in difficult situations;

Qualifications and experience

  •  Must be 19 years or older;
  • Obtain a clean criminal record check;
  • Ability to attend all training and information sessions required ;
  • Ability to commit to a minimum of two shifts per week with reliability;
  • Verbal and written proficiency in languages beyond English is an asset;
  • 2 + years’ experience working in client facing, first responder, law enforcement or security role an asset; and,
  • CPR + AED, Naloxone and Narcan certification an asset.

Physical requirements

  • Exposure to ambient temperatures and noisy conditions;
  •  Ability to work in a physically demanding environment, walking and standing throughout the shift.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

If you are interested in this opportunity please submit your resume and cover letter to [email protected] 

A criminal record check for working with vulnerable sectors is required upon registering as a volunteer.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.

Accountant

  • Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employer 2021!
  • Do you want to make a difference in your community?
  • Join our finance team, in our vibrant and impressive Burnaby Head Office
  • Full-Time, Permanent Position – Monday to Friday 8:30AM – 4:30PM

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plans for this position include; extended healthcare and dental, 3 weeks accrued vacation leave and a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP. Your birthday and a personal day are additional paid days off.

Growth opportunities

  • Professional Growth – $1,500 to spend towards professional development courses.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview

This position will suit a highly motivated Accountant to support the Greater Vancouver Food Bank’s (GVFB) day-to-day finance and accounting operations. Reporting to the Controller, this role will ensure that general ledger accounts are reconciled and reporting requirements are fulfilled accurately and on time.

You will combine your excellent analytical skills with your knowledge of accounting principles to ensure accuracy and effectiveness in all accounting tasks and processes. You are passionate about problem-solving, are process and detail-oriented with a drive to achieve results. This position will not only be involved with accounting, but will interact closely with other departments to support the GVFB’s needs and look for ways to innovate and improve the way we do business.

Currently this position is based working in the office 3 days a week and working from home 2 days a week.

Key responsibilities

  • Preparing Accounts Payables and performing Payment Runs (cheques and electronic payments);
  • Preparing Bank Deposits and making Online Deposits;
  • Reconciling Bank and Credit Card Statements;
  • Reconciling Petty Cash, Gift Card inventory and Food Donation records;
  • Reconciling Donations Software (Raiser’s Edge) Data to Donor/Merchant Reports and the Accounting Software (Financial Edge);
  • Maintaining Accounting Schedules such as Accruals;
  • Assist with month-end and fiscal-year end preparations and reports (filing, reconciliation, working with Excel spreadsheets, etc.);
  • Assisting with the Year-End Audit Process;
  • Assisting the Controller with other ad-hoc projects.

Personal attributes and core skills

  • Analytical and technical accounting skills;
  • Effective interpersonal communication skills, both oral and written;
  • Ability to deal with questions and requests from employees and vendors in a helpful and professional manner;
  • Meticulous attention to detail;
  • Strong work ethic;
  • Ability to multi-task and prioritize workload;
  • Ability to work independently and as a strong team member.

Qualifications and experience

  • Knowledge of accounting and bookkeeping terminology and practices;
  • Completion of an Accounting program (at the college or University level);
  • Business administration skills;
  • Strong working knowledge of any computerized accounting system and the Microsoft Office suite, especially Excel spreadsheets and formulas;
  • Knowledge of Blackbaud’s Financial Edge NXT and Raiser’s Edge software advantageous;
  • Prior full-cycle accounting experience.
  • Previous experience working in a not-for-profit organization is an asset.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

 A criminal record check for working with vulnerable sectors is required upon hiring. 

NOTE:

  • Due to high volume applications, only those applicants under consideration will be contacted.
  • Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity Employer.
  • Applications will be treated in strict confidence.

Receptionist

  •  Winner of Canada’s Top 100 Employers 2021 and BC’s Top Employer 2021!
  • Do you want to make a difference in your community?
  • Join our team, in our vibrant and impressive office and warehouse.
  • Part-Time, Permanent Position – Monday, Tuesday & Wednesday 8:30am – 4:30pm
  • $20 per hour + 4% vacation pay

Employee benefits

The GVFB is a proud winner of two prestigious awards: Canada’s Top 100 Employers 2021 and BC’s Top Employers 2021! Recognized for our resilience during the Covid-19 pandemic and how our response was immediate, with the health and safety of our employees as the top priority. In addition to offering an exceptional workplace for our employees and providing the most progressive and forward-thinking programs.

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees and contributing to poverty reduction and a higher standard of living in our community.

Come and enjoy working in an award-winning workplace! We provide a modern and inclusive office environment, with excellent Skytrain accessibility and free parking. Our competitive benefit plan includes; healthcare/dental/vision, 4% vacation pay and a Group Registered Retirement Savings Plan where employees contribute up to 5% into their RRSP. Your birthday and a personal day are additional paid days off.

Growth opportunities

  • Professional Growth – mentoring and a pro-rated amount to spend towards professional development courses.
  • Financial Growth – competitive salary and excellent perks.
  • Personal Growth – be part of a close and supportive team with strong leadership.

Position overview 

This position will suit a highly motivated individual to support and answer inquires directed to the Greater Vancouver Food Bank (GVFB) through phone and email. Supplying information regarding the organization to the general public, donors and clients. Reporting to the Development Manager, this role will ensure that inquiries are answered and directed to the appropriate individuals.

You are passionate about problem-solving, are process and detail oriented with a drive to provide exceptional customer service.

Key responsibilities 

  • Provide onsite reception and administration support for staff, volunteers, donors and clients by receiving, directing and relaying telephone and email messages;
  • Communicate information to the corresponding departments and escalate as needed;
  • Receive and sort mail and deliveries as needed;
  • Provide assessment and book appointments for new clients looking to register with the GVFB either in person or virtually;
  • Book appointments for existing clients as part of our Client Information Update project;
  • Communicate effectively with clients via phone and e-mail;
  • Act as a front line liaison with frequent communication to our Distribution Managers regarding client calls/appointments;
  • Administration and data entry involving our in-house database, Acuity software, and Microsoft Office Suite.

Personal attributes and core skills 

  • Ability to work with sensitivity and without discrimination with people of diverse cultures, races/ethnicity, socio-economic positions, ages, religions, genders, physical/mental health challenges/disabilities and sexual orientations;
  • Calm, respectful and helpful in your approach to dealing with people and situations, yet firm in upholding GVFB policies and procedures;
  • Knowledge of and ability to employ diffusion and conflict resolution skills as needed;
  • Ability to multi-task and adapt in an ever-changing environment;
  • Comfortable working independently and taking responsibility to complete tasks in a timely fashion;
  • Effective interpersonal communication skills (written/oral), including active listening skills and an excellent phone manner;
  • Demonstrate good judgement and a high level of professionalism;
  • A reasonable degree of flexibility to provide holiday coverage based on seasonal and organizational needs.

Qualifications and experience 

  • 1+ years’ experience working in customer service or administrative roles;
  • Verbal and written proficiency in other languages are an asset;
  • Previous experience working in a Receptionist, Front-Desk or Call-Centre role is advantageous;
  • Working experience using Microsoft Word, Outlook and Google.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

Please submit your resume and cover letter in one PDF document.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to high volume applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.