- Full-time, Permanent
- 37.5 hours per week
- Living Wage based salary of $50,068 annually.
About Us
The GVFB provides assistance to approximately 15,000 people monthly across Vancouver, Burnaby, New Westminster and the North Shore. We also provide food support to 150 agencies such as housing agencies, women and children’s shelters, transition homes and after school programs, which in turn provide hot meals and snacks to thousands of people each week, including people who are unhoused.
Our mission is providing healthy food to those in need. Our vision is to create healthy communities through fair and effective food systems. Currently, the GVFB distributes 8.9 M lbs of food each year.
The GVFB is a proud winner of BC’s Top Employers 2023!
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.
What We Offer
We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.
This is a full-time, permanent position, with the opportunity to learn and grow. The successful candidate can expect a Living Wage based salary of $50,068 annually.
Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched up to 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.
Career and personal development are at the forefront of the GVFB’s culture. After three months of employment, employees have access to $1,500 towards professional development, half of which can be utilized towards wellness initiatives!
Come and enjoy working in an inclusive, award-winning workplace!
Position Overview
The Agencies Operations Associate supports the Agencies Department with daily operational tasks such as facility maintenance, inventory data tracking, and pantry, cooler and freezer fulfillment. They ensure that our Agencies and volunteers have a consistent, reliable, and friendly experience at our distribution sites.
Key Responsibilities
- Support the Agencies Operations Lead with fulfillment of food in coolers, freezers, and pantry areas, rotating stock and communicating with Winston Street Operations for replenishment;
- Weigh and track the distribution of food picked up, support weekly metrics reporting, and ship paperwork to the Winston head office data team;
- Support the Agencies Operations Lead in maintaining machinery, shelving, infrastructure, safety practices and cleanliness of Agencies Distribution facilities, including Canadian Food Inspection Agency (CFIA) recall knowledge and postings;
- Communicate all Agency Partner changes and requests with other Agencies Department staff in a clear and timely manner;
- Support staff and volunteers with training in all operational functional areas at the Vancouver CAP Market;
- Complete daily volunteer tasks such as: orientations; supporting, engaging, and directing volunteers; and supporting with communication and requests from the Volunteer Department;
- Assist with Partnerships team projects, such as surveys and events;
- Participate in annual objectives and support new department changes and initiatives;
- Complete necessary printing, signage and other office needs as assigned.
Personal Attributes and Core Skills
- Ability to work with a diverse community in a manner that meets the organizational values;
- Ability to control consistency of product and ensure the highest standards of food quality for distribution to our Agencies;
- Highly focused and detail-oriented with excellent organizational skills;
- Adept at time management and planning, with the ability to prioritize and multitask within a fast-paced, rapidly changing environment;
- Deal constructively with challenges and consistently provide a solution-focused approach;
- Possess strong communication and interpersonal skills (both written and verbal);
- A quick learner – gain an understanding of Agencies and behind-the-scenes processes accurately and in a timely manner;
- Friendly, supportive, and collaborative team player that demonstrates a thoughtful and positive attitude.
Qualifications and Experience
- 1+ years’ experience working in a non-profit, warehouse, food distribution industry or related field;
- 1+ years’ experience working in a volunteer focused environment is advantageous;
- Ability to work out of both GVFB Vancouver and Burnaby locations as needed;
- Experience working with Microsoft Office Suite;
- Experience working in a fast-paced, constantly changing environment
- Experience with industrial machinery, such as an electric pallet jack, with a class 1-5 Industrial Machinery certification is an asset.
Physical Requirements
- Steel toe footwear required (annual budget from GVFB after 3 months’ probation);
- Exposure to ambient temperatures and noisy conditions;
- The ability to walk and stand intermittently;
- Physically fit and have the ability to bend and lift boxes up to 50 lbs.;
- Occasional travel around the Greater Vancouver area may be required on an as-needed basis.
Notes
Due to high volume applications, only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.
A criminal record check for working with vulnerable sectors is required upon hiring.
